EXAMS: STUDY TIPS
• Relates to: A+
For this new exam, it is important to know what stuff inside a PC looks like.
Unlike previous versions of this exam, this exam has visual question where you have
to click on the correct graphic, or have to click in the right place on a particular
graphic.
Every question indicates exactly how many responses you need: one, two, three, or more.
You also cannot select more answers than the question wants. There are also "fill in the
blank" questions, which require good spelling, and questions that incorporate graphics
and exhibits. All the graphics and exhibits were explicit.
You need general and specific diagnostic and troubleshooting skills: where to find things,
what to do next, what was happening when a specific error or failure occurred, and how to
proceed properly.
You still need to memorize your IRQs, I/O, DMAs, cables and connections, and ESD
procedures. You still need to know very specific details about printers, maintenance,
memory, SCSIs and CPUs. You need to know how to put together and take apart a stand-alone
desktop computer: assembly, disassembly, replacement, and upgrade. You need to understand
what errors or situations can cause what types of hardware problems: know the symptoms
and the fixes.
You do not need to know cutting-edge technologies, but you do need to know a range of
current hardware and hardware issues that any PC technician would face on any given day.
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